Key Skills
Job Description
We are looking for a strong ServiceNow Developer based in Amsterdam who combines hands-on platform expertise with strong stakeholder management and product thinking. This role will support our Employee Center and wider ServiceNow landscape, helping improve employee experience and internal service delivery.
What you'll do
- Design, develop, configure, and maintain solutions on the ServiceNow platform for our Employee Center.
- Build and enhance capabilities across Employee Center, WSD, HAM, HRSD, ITSM, and SAM.
- Develop workflows, business rules, client scripts, UI components, catalog items, integrations, and custom applications.
- Design and maintain integrations using REST, SOAP, and related web technologies.
- Collaborate with product owners, process leads, and business stakeholders to translate requirements into effective solutions.
- Support backlog refinement, prioritization, solution design, and release planning.
- Perform testing, troubleshooting, deployment support, and performance optimization.
- Ensure solutions align with ITIL principles, governance standards, and security expectations.
What you'll need
- 4–6 years of overall experience, with at least 3 years in hands-on ServiceNow development in a complex enterprise environment.
- Strong ServiceNow platform development and configuration experience.
- Experience in one or more modules: Employee Center, WSD, HAM, HRSD, ITSM, and SAM.
- Strong JavaScript and ServiceNow scripting skills.
- Experience with REST and SOAP integrations.
- Good understanding of HTML, CSS, XML, AJAX, and modern web technologies.
- Strong stakeholder management and communication skills.
- Experience working in Agile teams with product owners and business stakeholders.
Nice to Have
- Exposure to HR platforms such as Workday or other enterprise employee systems.
- Interest in broader product ownership beyond core development.
Core Responsibilities
Design, develop, and maintain solutions on the ServiceNow platform to support the Employee Center and wider service landscape. Collaborate with product owners and stakeholders to translate business requirements into effective technical workflows and integrations.
Requirements
Requires 4–6 years of experience with at least 3 years of hands-on ServiceNow development in complex enterprise environments. Candidates must possess strong scripting skills in JavaScript and experience with web technologies like REST, SOAP, HTML, and CSS.
About TomTom
Industry: IT Services and IT Consulting
Company size: 1,001-5,000 employees
Billions of data points. Millions of sources. Thousands of communities. We are the mapmaker bringing it all together to build the world’s smartest map. TomTom Orbis Maps are the new standard in mapmaking, co-created with the biggest names in tech. It’s a future-proof mapping platform set to drive innovation at a faster pace and on a bigger scale than ever before. Together with our world-leading maps, we provide location data and tech to drivers, carmakers, businesses and developers. Our maps, routing, real-time traffic, APIs and SDKs empower the dreamers and doers to keep the world moving. Headquartered in Amsterdam, TomTom is a global team of 3,700 people. We’ve been shaping the future of mobility for over 30 years – and our journey is just getting started.