Lodge Manager & Admin / Accounts Couple
ZAR 40,000 - ZAR 50,000 per month
Key Skills
Job Description
Lodge Manager & Admin / Accounts Couple | Luxury Lodge | KwaZulu-Natal
Kendrick Recruitment is currently seeking an experienced and dynamic Lodge Manager & Admin / Accounts Couple for a luxury lodge located in KwaZulu-Natal. This is an excellent opportunity for a couple with strong operational, guest-facing, and administrative experience to join a high-end hospitality environment.
Accommodation: Live-in position
Key Responsibilities
• Oversee day-to-day lodge operations with a strong focus on guest experience
• Anticipate guest needs and ensure personalised, high-end service delivery
• Manage and support lodge staff, ensuring strong team performance and morale
• Oversee the Head Chef with a focus on quality control and consistency
• Ensure smooth coordination between all lodge departments
• Maintain operational standards in line with luxury hospitality expectations
• Assist with food and beverage stock control and ordering processes
• Manage lodge administration and support operational requirements
• Handle reservations and ensure accurate guest billing and account checks
• Assist with basic financial processes (no heavy accounting required)
• Work with systems such as Pastel and reservation/accounting platforms
• Ensure accuracy in guest accounts and daily financial reconciliation
• Support stock takes and purchasing processes where required
• 5–10 years’ experience in a luxury lodge or hospitality environment
• Strong guest service orientation with the ability to “read” guests
• Strong interpersonal skills and ability to work well with staff
• Solid administrative skills with attention to detail
• Experience with reservations systems and guest billing processes
• Working knowledge of Pastel and lodge accounting systems advantageous
• Hands-on, practical approach with initiative and common sense
• Strong focus on delivering exceptional guest experiences
• Live-in accommodation
• Meals on duty
Suitable candidates who meet the above criteria are invited to submit their CV to apply for this role.
Core Responsibilities
The couple will oversee daily lodge operations, ensuring high-end guest service and effective team management. They are also responsible for administrative tasks, including reservations, guest billing, and basic financial reconciliation.
Requirements
Candidates must have 5–10 years of experience in a luxury hospitality environment with strong operational and administrative skills. Proficiency in reservation systems and accounting software like Pastel is highly advantageous.
Benefits
- Live-in accommodation
- Meals on duty
About Kendrick Recruitment
Industry: Staffing and Recruiting
Company size: 11-50 employees
Kendrick Recruitment | Luxury Hospitality & Tourism Recruitment Worldwide At Kendrick Recruitment, we specialise in sourcing top talent for the luxury hospitality and tourism industry worldwide. Established in 2012, our boutique agency has built a reputation for delivering a personalised, high-touch service to both clients and candidates. Being a small, agile business allows us to focus on what matters most: understanding people. We take the time to learn about our clients’ unique requirements and our candidates’ career aspirations, ensuring every placement is the perfect fit. With a strong presence across digital platforms, we keep recruitment modern, interactive, and accessible. Our website and social media channels are regularly updated with industry news and the latest opportunities, making it easy to stay connected. Whether you’re a leading luxury establishment seeking exceptional talent, or a candidate looking for your next career move, Kendrick Recruitment is here to make the process seamless, professional, and personal. 🌍 Discover more: www.kendrickrecruitment.com We are a small family based company and are therefore able to offer a personal touch to the service while also being able to secure you great candidates. We aim to keep this personal touch and will learn about what you are looking for in potential candidates to make the recruitment process as easy and flowing as possible. With social Media becoming a key part of recruitment these days we are aiming towards providing information as quickly as possible to our candidates and clients via the web. With Facebook, Linkedin and Twitter growing by the day we will be online and interactive at all times. We also have a brand new website with all our latest news and vacancies on - www.kendrickrecruitment.com