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Clinical Field Engineer, Hospital Automation

Masimo

Full-time
5-10 years experience
On-site

Key Skills

Hospital Automation
Healthcare Informatics
Sales
Pre-sales
Informatics
Network Infrastructure
Cloud Computing
Interoperability Standards
HL7
IHE
Hospital Workflows
Intensive Care
Perioperative Care
Biomedical Engineering
Customer Advocacy
Technical Presentations

Job Description

Duties & Responsibilities

 

  • Work closely with the Sales team to develop business revenues:

    • Develop the funnel of opportunities and the revenues related to the Hospital Automation portfolio

    • Support the Sales team to develop lead generation, qualify opportunities, quote customer proposals (Equipment & Services), answer tenders, and close deals

    • Conduct product demonstrations and presentations for various audiences (Nurses, Doctors, IT, Biomedical engineers and Management teams)

  • Collaborate closely with the Project Manager on connectivity projects in the Acute Care and Alternate Care sectors

  • Work closely with Delivery and Service teams to ensure Customer Satisfaction

    • Support Technical, Clinical and Sales teams to implement and maintain our solutions

    • Act as the customer advocate for all matters involving Automation Solutions; serve as a bridge between customer needs and our global specialty teams (clinical, marketing, engineering)

    • Collaborate with central teams to implement the company strategy & collect regional information

    • Conduct competition & market analysis

    • Provide product suggestions, improvements, and enhancements

    • Participate in local Sales/Marketing events (symposia, tradeshows…)

    • Train Sales & Clinical Systems teams

  • Collaborate closely with 3rd parties to enable new Hospital Automation projects, such as:

    • Medical device companies

    • HIS / EMR companies

 

Minimum & Preferred Qualifications and Experience

  • Experience in Informatics (Infrastructure, Network, Database, Cloud Computing) and/or Hospital Information Technology

  • Experience in Sales / Pre-sales activities

  • Knowledge of interoperability standards (IHE, HL7, etc.)

  • Good understanding of hospital workflows, Intensive Care, Perioperative Care and the healthcare ecosystem

  • Fluent English required; French and Dutch are a real asset

 

Education

  • Bachelor’s Degree or similar education level in healthcare sciences (IS-IT / Biomedical Engineering) is preferred

Core Responsibilities

The Clinical Field Engineer will drive business revenue by supporting sales teams with lead generation, product demonstrations, and technical expertise in hospital automation solutions. They act as a bridge between customer needs and global specialty teams to ensure successful implementation and customer satisfaction.

Requirements

Candidates should have experience in informatics, hospital information technology, and sales or pre-sales activities. A bachelor's degree in healthcare sciences, IS-IT, or biomedical engineering is preferred, along with knowledge of interoperability standards like HL7 and IHE.

About Masimo

Industry: Medical Equipment Manufacturing

Company size: 1,001-5,000 employees

Masimo (NASDAQ: MASI) is a global medical technology company that develops and produces a wide array of industry-leading monitoring technologies, including innovative measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is to improve life, improve patient outcomes, reduce the cost of care, and take noninvasive monitoring to new sites and applications. Masimo SET® Measure-through Motion and Low Perfusion™ pulse oximetry, introduced in 1995, has been shown to outperform other pulse oximetry technologies in over 100 independent and objective studies, which can be found at www.masimo.com/evidence/featured-studies/feature. Masimo SET® is estimated to be used on more than 200 million patients around the world each year and is the primary pulse oximetry at all 10 top U.S. hospitals as ranked in the 2025 Newsweek World’s Best Hospitals listing. Additional information about Masimo and its products may be found at www.masimo.com.

Added 5 months ago