DCS Technician
Key Skills
Job Description
Join Smith and Embark on an Exciting Journey into the World of Technology
This hands-on role will give you the opportunity to gain valuable experience in handling a wide range of IT hardware, from assembling and repairing individual components to configuring and upgrading complex systems.
As an IT Hardware Technician, you'll play a crucial role in supporting our operations by handling a variety of tasks, including:
- Order Processing: Efficiently process purchase and sales orders to ensure timely and accurate order fulfillment.
- Hardware Maintenance:
- Disassemble, inspect, test, and repair electronic hardware, including servers, workstations, network equipment, and computers.
- Securely erase previous customer data from storage devices.
- Maintain accurate inventory records.
- Assemble and configure IT hardware systems based on customer specifications
- Process Improvement: Contribute to process improvement initiatives to optimize efficiency and quality.
- Reporting: Prepare and submit timely reports on order status, inventory levels, and other relevant metrics.
- Compliance: Adhere to strict quality, safety, environmental, and data security standards such as ESD.
- Ad-hoc support: Collaborate interdepatmentally to achieve operational goals
Competencies:
- Experience with hardware assembly, troubleshooting, and repair.
- Knowledge of computer hardware components, peripherals, and server equipment.
- Excellent communication and interpersonal skills
- Detail-oriented and organized with a focus on accuracy.
- Ability to work independently and as part of a team.
- Ability to work effectively in a fast-paced and dynamic environment.
Experience:
Basic knowledge of IT hardware components and terminology
1+ years of experience assembling, testing, troubleshooting and repairing IT hardware (specifically Dell, HP, and/or Cisco).
Software Requirements:
Proficient in Microsoft Office applications (Outlook, Word, Excel) or strong interest in learning more Excel skills
Familiarity with database software (Microsoft Access) is a plus.
Physical Demands:
Ability to lift up to 20 kg repetitively. The shipment boxes can weigh more than 20kgs.
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We are an Equal Opportunity/Affirmative Action Employer.
Core Responsibilities
The DCS Technician is responsible for assembling, testing, and repairing IT hardware such as servers and network equipment while maintaining accurate inventory records. They will also process purchase and sales orders and ensure compliance with quality, safety, and data security standards.
Requirements
Candidates must have at least 1 year of experience in IT hardware assembly and troubleshooting, specifically with Dell, HP, or Cisco equipment. Proficiency in Microsoft Office and the ability to lift up to 20 kg are required for this role.
About Smith & Associates
Industry: Semiconductor Manufacturing
Company size: 501-1,000 employees
Founded in 1984, Smith is the leading independent distributor of electronic components. Smith’s Intelligent Distribution™ model offers a comprehensive suite of flexible and scalable supply chain solutions to source, manage, test, and ship billions of components to partners worldwide in every industry and vertical. The company is backed by more than 25 certifications and accreditations and has developed and implemented sustainable practices that exceed industry and regulatory requirements. Building on its decades of market data, cutting-edge technology, and a systems-based approach to quality excellence, Smith generated more than USD $3.4 billion in global revenue in 2025 and ranks eighth among all global distributors. Visit www.smithweb.com to learn more.